Purchase Information

Licensing

Mail Archiver is licensed on a per user basis and your total number of users must not exceed the stated size of your license.

If you want to add more users to your existing license then please contact our sales team.

Software Maintenance Agreement

When you purchase Mail Archiver, you must buy a Software Maintenance Agreement (SMA). When your SMA expires, you will no longer be entitled to any of the considerable benefits. Contact our sales team to renew your SMA.

You can buy either 1 year or 3 year SMAs. A 3 year SMA offers a convenience advantage at a considerable discount. Check the Mail Archiver pricing page for SMA renewal costs.

Quotes

Contact our sales team who will be happy to prepare your quote and answer any questions you may have. Alternatively, you can request a quote online.

How To Buy

You can buy Mail Archiver either by contacting our sales team or through our online store.

Ordering Online

You can pay by credit/debit card or submit a purchase order using our online store. You can view the terms and conditions that apply to an online purchase here.

Ordering through our Sales Team

You can fax, email or telephone an order containing your contact details to our sales team. We will then send you an order form with terms and conditions attached. You can pay your invoice by check, bank transfer or by credit/debit card using our secure online payments system at https://secure.exclaimer.com/pay-invoice/.

Credit/Debit Cards

We accept Visa, Mastercard and American Express Cards.

Currency

We accept payment in US Dollars, Euros, UK Pounds, Australian Dollars and Canadian Dollars. If you are paying online, you can only pay in the currency available in the current region. To choose a different currency, select the appropriate region.

Applying Your License

After purchasing Mail Archiver, you will be sent a 25 digit license key by email. Instructions on how to apply your license are attached to that email, but can also be found here.

No Returns Policy

We offer a 35 day pre-purchase trial for Mail Archiver. Therefore, we assume that purchasers will have established the product’s suitability for their purpose and accordingly we do not offer refunds.

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