The Email Signature Handbook
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Active Directory for email signatures

Using Active Directory for email signatures

It’s one thing to create an amazing email signature design. It’s quite another to ensure that every user’s contact details populate their signature correctly. No matter how many users you have in your organization, you’ll want to manage all email signatures from a central directory that includes every single person’s personal information.

For organizations using Microsoft Exchange Server or Office 365, personalization in email signatures can be achieved by adding placeholders integrated with either Active Directory or Office 365 Directory, which is where all of their users’ details will be stored. This then means that an email signature will have a user’s name, phone number, email address and job title automatically populated with the added benefit that the details are added at the server level.

Now, both Exchange and Office 365 let you do this without any external help required. Changes might take time and email signature management is difficult but it can be done with a little patience. However, Exchange and Office 365 don’t support all AD (Active Directory) user attributes, known as AD Attributes.

Active Directory for email signatures

What AD Attributes can I use in Exchange and Office 365 signatures?

Below is a list, in alphabetical order, of the AD attributes you can use in Exchange and Office 365 email signatures. The left column shows the LDAP attribute name in Active Directory and the right column shows the corresponding Active Directory Domain Services display name for when you are deploying a signature via a VBS script.

Note: Every AD Attribute you use needs to include two percentage symbols on either side of it e.g: %%DisplayName%%

ADAttribute LDAP Name Display Name
City I
Country co
Company company
Department department
DisplayName displayName
Email mail
FaxNumber facsimileTelephoneNumber
FirstName givenName
HomePhoneNumber homePhone
Initials initials
JobTitle title
LastName sn
Manager manager
MobileNumber mobile
Notes info
Office physicalDeliveryOfficeName
POBox postOfficeBox
PagerNumber pager
PhoneNumber telephoneNumber
OtherFaxNumber otherfacsimilieTelephoneNumber
OtherHomePhoneNumber otherHomePhone
OtherPhoneNumber otherTelephone
State st
Street streetAddress
TelephoneNumber telephoneNumber
Title title
UserLogonName userPrincipalName
Zip/Postal Code postalcode

There are many more AD Attributes that can be used in Exchange and Office 365 signatures, but you will not be able to add them if you simply use the native Microsoft solutions. If you use a dedicated email signature management tool like Exclaimer Signature Manager Exchange Edition or Exclaimer Cloud - Signatures for Office 365, you’ll be able to get much more from your Active Directory contact information.

Learn more about Exclaimer Exchange and Office 365 email signature solutions

Recommended reading

Email Signatures for Dummies

Official Email Signatures for Dummies

Conversational Office 365 Email Signatures

Conversational Office 365 Email Signatures guide

How Exclaimer Can Help:

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